Terms and Conditions

Effective Date: 12/Oct/2024

Welcome to Just Doc Solutions. By accessing or using our website (www.justdocsolutions.com) and services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our services.

1. Acceptance of Terms

By using the services provided by Just Doc Solutions, you agree to these Terms and Conditions in full. If you do not agree with any part of these terms, you must not use our services or website.

2. Services Provided

Just Doc Solutions provides assistance in the processing and acquisition of legal documents, including but not limited to:

• International Driving Licenses
• Passports and Visas
• ID Cards
• International Certifications

We act as a third-party service provider and are not responsible for the final decision of issuing authorities (government bodies or other official institutions) on the approval or denial of your application.

3. Eligibility

To use our services, you must:

• Be at least 18 years of age or have legal parental consent.
• Provide accurate, current, and complete information during the application process.
• Agree not to use our services for any unlawful or prohibited purpose.

4. User Responsibilities

As a user of our services, you agree to:

• Provide accurate, true, and complete information when submitting an application.
• Comply with all applicable laws, rules, and regulations related to your use of our services.
• Be responsible for any actions or omissions that occur under your account.

Just Doc Solutions reserves the right to cancel your service if we discover that any information provided is fraudulent, inaccurate, or misleading.

5. Payment Terms

All payments for our services must be made upfront unless otherwise agreed upon. Prices are listed on the website and are subject to change at our discretion. You agree to pay all charges associated with the services you request.

• Currency: All prices are listed in Euro.
• Payment Methods: We accept payments via Cryptocurrency, and other payment methods as specified on our website.

Refunds are available as per our Refund Policy (see Section 6).

6. Refund Policy

At Just Doc Solutions, we aim to provide excellent service. However, in case of dissatisfaction or service cancellation, our refund policy is as follows:

• Before Processing: If you cancel your order before we start processing, a full refund will be issued.
• After Processing Begins: If we have begun processing your request, refunds will be issued minus administrative fees.
• Non-Refundable Services: If the issuing authority (government body or agency) denies your application, refunds will not be provided as our work has been completed.

Refunds will be processed within 14 business days after a refund request is approved.

7. Processing Times and Delivery

The estimated processing times for documents may vary depending on the document type, your location, and the issuing authority’s policies. Just Doc Solutions will provide estimated delivery times but cannot guarantee specific delivery dates as these depend on external factors outside of our control.

8. Intellectual Property Rights

All content on our website, including but not limited to text, graphics, logos, icons, and images, is the property of Just Doc Solutions or its content suppliers and is protected by copyright laws.

You may not:

• Reproduce, distribute, modify, or create derivative works from any part of our website or services without our express written permission.
• Use our trademarks, logos, or any content without prior consent from Just Doc Solutions.

9. Limitation of Liability

To the fullest extent permitted by law, Just Doc Solutions shall not be liable for:

• Any indirect, incidental, or consequential damages arising out of your use of our services.
• Delays, errors, or omissions related to the issuing authority’s actions or decisions.
• Losses resulting from inaccurate information provided by you.

Our total liability to you in connection with any service provided shall not exceed the total amount paid for that service.

10. Disclaimer of Warranties

All services provided by Just Doc Solutions are offered “as is” and “as available,” without any warranties, either express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose.

We do not guarantee that:

• The service will meet your specific requirements.
• The service will be uninterrupted or error-free.
• The results obtained from the use of our services will be accurate or reliable.

11. Indemnification

You agree to indemnify and hold Just Doc Solutions, its employees, agents, and affiliates harmless from any claims, damages, losses, liabilities, costs, or expenses arising out of:

• Your use of our services.
• Any breach of these Terms and Conditions.
• Any misrepresentation or omission of information during the application process.

12. Termination

We reserve the right to terminate your access to our services at any time, without notice, if you violate any provision of these Terms and Conditions. Upon termination, you will no longer have access to our services, and any outstanding payments or claims will become immediately due.

13. Changes to Terms and Conditions

Just Doc Solutions reserves the right to amend these Terms and Conditions at any time. We will notify users of significant changes by posting the revised terms on our website. Your continued use of our services after changes are made constitutes acceptance of the new Terms and Conditions.

14. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of Germany. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Germany.

15. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Just Doc Solutions
Neuffenstraße 2, 70806 Kornwestheim, Germany
Phone: +447494080493
Email: info@justdocsolutions.com
Website: www.justdocsolutions.com